Echo
Turn conversations into actionable insights with AI-powered transcription, sentiment analysis, and emotion detection for sales, support, and training teams.
Transform Conversations into Actionable Intelligence
Echo converts your calls into structured insights with AI-powered transcription, sentiment analysis, and emotion detection. Understand what drives conversions, where deals stall, and how your best conversations differ — all without manual reviews.
Key Features
Accurate Transcription
Convert speech to text with industry-leading accuracy. Support for multiple languages, speaker identification, and automatic punctuation.
Sentiment & Emotion Analysis
Track emotional tone and detect nuanced emotions like frustration, excitement, confusion, and satisfaction throughout conversations to understand true customer feelings.
Conversation Insights
Identify key moments that impact outcomes, spot recurring issues, service gaps, and escalation patterns to drive continuous improvement.
Timestamped Segments
Navigate conversations with precision using timestamped chunks. Jump directly to critical moments, objections, or key decision points without replaying entire calls.
Use Cases
Sales
Turn sales calls into signal.
Echo reveals what drives conversions, where deals stall, and how top conversations differ — so you can refine messaging and close faster.
Support
Understand customers at scale.
Analyse support calls to spot recurring issues, service gaps, and escalation patterns — and improve resolution quality without manual reviews.
Training
Coach with real examples.
Identify best-in-class conversations, highlight improvement areas, and build data-backed training for founders, agents, and teams.
See Echo in Action
Demo Coming Soon
Real-time transcription
Sentiment timeline visualization
Emotion detection dashboard
Conversation analytics